Evoka support
Help with your Evoka account, vault, reminders, and privacy.
Contact Model Genie AI support for help with Evoka. For faster support, include your registered email, device details, app version, and a short summary of the issue.
Contact
support@modelgenieai.com
We usually respond within 2-3 business days. Complex account, billing, privacy, security, or provider-related requests may take longer if identity verification or third-party review is needed.
Support categories
Account access and password help
Subscription and billing questions
Privacy requests and data deletion
Reminders and notification issues
Bill and payment reminder questions
Family sharing setup or access questions
Vault, document upload, and extraction issues
Bug reports, crashes, and unexpected app behavior
What to include
Your registered email address
Device model
Operating system version
Evoka app version
A short issue summary
Screenshots if they are safe to share and help explain the issue
Privacy request subject examples
Privacy Request - Access
Privacy Request - Delete
Privacy Request - Correction
Privacy Request - Do Not Sell or Share
Privacy and deletion requests may require identity verification before action can be taken.