Evoka Data Deletion

You can delete your Evoka account from inside the app by going to:

Profile / Account / Delete Account

Deleting the Evoka app from your phone does not delete your server account or stored vault data.

You can also request deletion by emailing support@modelgenieai.com. Please use the subject line Privacy Request - Delete and send the request from your registered email address when possible.

• Your Evoka account profile and app settings.
• Vault items, uploaded files, notes, extracted details, images, documents, receipts, bills, and related metadata.
• Reminders, reminder history, and notification tokens associated with your account.
• Family membership records and shared access permissions where applicable.
• Support data tied to the account where deletion is not limited by legal, safety, or dispute-handling needs.

• Logs, backups, and diagnostics for limited periods before they expire through normal retention cycles.
• Legal, tax, security, fraud prevention, dispute, and payment records where required or reasonably necessary.
• App store purchase history or subscription records controlled by Apple, Google, or a revenue provider.
• Anonymized or aggregated data that no longer identifies you.

When you request account deletion in the app, Evoka may allow a short cancellation grace period before permanent deletion begins. We aim to complete deletion within 7 days after the grace period ends, unless a longer period is required for legal, security, payment, fraud-prevention, dispute-handling, backup, or provider-processing reasons.

To protect your account, we may ask for reasonable information to verify your identity before completing a deletion request.

If you are in a family group, your shared access is removed when your account is deleted. Other users may keep their own accounts and data, including items they independently created or uploaded.